Beware Bogus Van Rental Firms This Xmas

My Dad was always fond of reminding me that “if a thing seems too good to be true, it probably is.”

Just like the time when someone knocked on my front door and offered me a sofa suspiciously cheaply, telling me that “they’d ordered too many”, anyone who offers you a rental van at an impossibly low rate with free delivery is probably pulling a fast one.

How to spot a bogus van hire firm

The season of goodwill is here, but for some people it’s just another opportunity to rip people off, so I thought I would pass on these 5 tips from the British Vehicle Rental and Leasing Association (BVRLA) to help you spot bogus car and van hire companies before you give them your money:

1.   Only use a BVRLA member. Seeing our logo on the front desk or website is a sign that you are dealing with a reputable company that has been vetted and operates to a professional code of conduct. You will also be able to use our conciliation service in the event of any dispute. Find a BVRLA member via the ‘member locator’ on the BVRLA website at: www.carhire.bvrla.co.uk

2.   Never hand over cash. Most reputable rental companies will only want to accept credit/debit card payment

3.   Make sure the company is operating from a bona fide commercial premises, not a PO Box or virtual office, no matter how prestigious the location sounds

4.   Make sure the company actually owns and operates the cars it is offering – all BVRLA members operate their own rental fleet.

5.   Remember, if the price or service being offered seems too good to be true, it probably is and you may well end up out of pocket and disappointed!

As BVRLA chief executive John Lewis points out, it’s surprisingly easy to create a bogus hire firm:

“These companies offer unbeatable prices and free delivery – but they really are too good to be true. Unfortunately it is very easy for fraudsters to build a simple website and set up a call centre to pass themselves off as legitimate businesses.”

For some more excellent tips on car and van hire from the BVRLA, click here.

3 thoughts on “Beware Bogus Van Rental Firms This Xmas

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