Fifty pound note

Beginner’s guide to van hire: how to pay + credit cards

Fifty pound note

Hiring a van for the first time can be daunting. Even the payment process has its own rituals which can be confusing.

Disclaimer: What I’m about to say is generally true at most hire companies, but there are exceptions. As always, please check directly with your hire company if you’re unsure. The author and vanrental.co.uk will take no responsibility for any errors or omissions.

The hirer must pay: The main requirement that applies to virtually all personal rentals is that the payment card used must be in the name of the hirer.

Can I pay by cash or cheque? Sometimes. But many companies will refuse these payment methods. Check directly when booking.

Debit card or credit card? Credit cards are always accepted and are usually the preferred method of payment. But some companies will accept payment by debit card.

Payment requirements can vary depending on whether you pay in full when you book (usually cheaper) or choose to pay after the rental is completed (you get to keep your money for longer).

For post-pay rentals especially, many companies require you to provide a credit card on which they can ‘reserve’ a deposit. This payment will be held on your card during the rental and then released when you return the vehicle undamaged. If you don’t have a credit card, then check carefully before booking.

ID/licence requirements: You will always need to provide your driving licence when renting a car or van. You will often also need to provide ID. When renting at home (e.g. in the UK), a recent utility bill, bank statement or council tax bill showing your name and address is generally best.

Requirements for overseas renters can be different — you’ll probably need a passport/national ID card and perhaps proof of your home address/return flight tickets or similar.

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