Category Archives: Vans In Business

News and information relating to the use and function of vans by UK businesses.

Duckworths Salvage Citan and 18yo Sprinter

How many manufacturers are happy to boast about their 18-year old vans?

You don’t often see a vehicle manufacturer boasting about the quality of one of their 18-year old vehicles. Yet that’s exactly what Mercedes-Benz did recently, when the firm’s press team decided to feature a company’s 18-year old car transporter alongside two of its new Mercedes vans.

Father and son Mike and Rod Burrows operate Duckworths Salvage & Spares of Truro, in Cornwall. The pair recently treated themselves to two new vans, a Vito Sport Dualiner for son Rod and a long-bodied Citan Sport for his Dad.

Duckworths Salvage new Citan and Vito

One van they haven’t replaced is their 18-year old 3.5t Sprinter-based car transporter:

Duckworths Salvage Citan and 18yo Sprinter

This workhorse is still going strong, says Rod Burrows:

“Our previous Mercedes-Benz Vans have been excellent – the Sprinter transporter was brand new when we bought it 1997 and it still has plenty of life left in it yet.”

The incredible loyalty shown towards Sprinters by a wide range of van operators is something I’ve often commented on before, but this is probably the oldest van I’ve ever seen in a manufacturer’s press release.

RAC Fuel Patrol Renault Master

New Renault Master vans help RAC Fuel Patrols deliver improved services

The RAC has recently placed an order for 26 new Master panel vans which will replace the entire current fleet of RAC Fuel Patrol vehicles. The Master is larger than the outgoing model and offers an increased payload of 1,684kg.

Breakdown operators have started offering dedicated fuel assistance services over the last few years to address the growing problem of misfuelling — most typically and problematically when drivers put petrol into diesel engines.

RAC Fuel Patrol Renault Master

This means that in addition to a tank for waste fuel and the necessary pumping equipment, the vans can be loaded with a range of tools and replacement batteries to enable them to attend flat battery and wheel change callouts. This will improve the utilisation of the vehicles within the fleet and presumably prevent Fuel Patrol drivers from having any chance to twiddle their thumbs during quiet times for fuelling mishaps.

As part of the conversion into Fuel Patrol vehicles, the load compartment of each Master van has been divided into two. The rear part contains all the fuel draining equipment and the waste fuel tank and is only accessible through the back doors – ensuring there are no issues with fuel fumes and meaning that there is more space in the body of the van for other spare parts and tools:

RAC Fuel Patrol fuel cell area

RAC Fleet Operations Manager Timothy Hartles said:

“With the payload that the Master offers, it really is the right vehicle for the job, while we’ve also noticed that the vans are significantly more economical than our previous fuel patrol vehicles, by as much as around 15 per cent, which will help to lower our running costs.

“Feedback from the patrols has been very good, our drivers are saying that they are well equipped, comfortable and, with the increased space, much easier to work inside than our previous vehicles.”

The RAC has opted for the front-wheel-drive, short-wheelbase, low-roof Master panel van. All 26 vans feature the Business level of trim and are powered by the 2.3-litre dCi 125 turbo diesel engine.

Each Master Fuel Patrol vehicle will cover on average 25,000 miles a year. The choice of Business trim level means that vans are well specified, with standard features including DAB radio, Bluetooth, ESC with Hill Start Assist and Grip Xtend, electric front windows and electric door mirrors.

Mercedes-Benz Sprinter fire engine

Could new Sprinter fire engine extinguish costs without sacrificing safety?

Public sector budgets are being cut all round. It’s also interesting to learn that the number of call outs the UK’s fire services receive to serious fires is falling.

As a result, John McGauley, who is managing director of specialist vehicle converter PIckup Systems, believe that the traditional HGV-based fire appliance is sometimes overkill for the uses to which it it put. Mr McGauley reckons many fire services could manage quite well and save cash by switching to smaller models.

Mercedes-Benz Sprinter fire engine

The Burnley, Lancashire-based firm has just launched a new fire-fighting concept vehicle, based on the Mercedes-Benz Sprinter.

The prototype ‘Compac’ vehicle was built on a 5.0-tonne Sprinter 519 CDI chassis cab with a crew cab, which was supplied by Dealer Ciceley Commercials.

Pickup Systems' Mercedes-Benz Sprinter fire engine conversion

The Sprinter Compac is powered by a 190 hp Euro VI engine, which drives through an automatic or six-speed manual transmission, and has a factory-built steel crew cab with seating for up to five firefighters.

Its body is constructed from high-strength polypropylene and includes lockers and slide-and-tilt drawers to carry tools and equipment safely and securely, as well as an 800-litre water tank and Godiva KP2 PTO-powered pump. A nine-metre ladder is stowed on the roof.

“The vehicle is just like a standard fire tender, but downsized,” continued Mr McGauley. “It can easily cope with the majority of fire situations and is also well suited for responding to road traffic collisions and water rescues. It really comes into its own, though, when attending incidents in areas where access is restricted, such as tight inner-city streets or narrow country lanes.

“At the same time its lower initial purchase price, and greatly improved maintenance costs and fuel economy, mean it can be as much as 60% cheaper to operate than a traditional truck-based fire engine.”

I don’t know enough about fire work to know whether using one or more of these van conversions in place of a traditional fire engine would compromise safety. I suspect there may be several conflicting views on this. However, it seems that fire services across the UK are interest in finding out more.

Pickup Systems has already presented the Sprinter Compac at the Emergency Services Show, at the NEC in Birmingham, and is now touring the country carrying out demonstrations.

“Our vehicle has generated a real buzz of interest and is in great demand from fire and rescue services all over Britain who want to take a closer look at it,” said Mr McGauley.

Vauxhall Movano welfare van conversion

What’s in a welfare van conversion?

Welfare vans are becoming increasingly popular — if not a standard requirement — for companies whose workforce has to be mobile and spend time working on sites without rest facilities.

Vauxhall Movano welfare van conversion

An EU type approved Vauxhall Movano welfare van conversion by Clarks Vehicle Conversions of Doncaster.

But what’s in a welfare van conversion? There’s no fixed standard but there are some common themes:

  • Seating and a table
  • Kitchenette, usually with sink, water heater for hot drinks and perhaps a microwave
  • Toilet/handwash area
  • Heating

Vans with bunks are also seen sometimes, but these are usually for more specialist jobs where the crew may be required to spend extended periods or overnight away from base. To give you an idea of what’s involved, here are some photos taken from a Vauxhall Movano-based van recently converted by Clarks Vehicle Conversions of Doncaster.

Welfare van travel-safe seating with table

Travel seating with removable table for use during rest periods.

Welfare van toilet compartment

A toilet compartment with a cassette toilet, as used in motorhomes and caravans.

Welfare van handwash area

Handwash area with hot water, soap and basin.

Vauxhall welfare van kitchen area

The kitchen area, complete with hot water boiler for tea, running water and microwave.

This van also has a heating system, probably a diesel-fuelled heater as used in trucks with sleeper cabs. In this case the heater is controlled from the black panel below the sink.

The van’s electrical system will have been modified to power all of these accessories. This might have been done with a bank of secondary batteries or perhaps with a generator or electric hookup option with which the van can be plugged into the mains. Possibly a combination — I’d expect a second battery in any case, to prevent any risk of the engine battery being flattened.

Inside, the interior of the van is fully lined in a light grey phenol-laminated ply to provide a durable quality finish. A number of tailored options are also available to provide additional storage, such as racking, shelving, lining kits and ladder racks.

The complete conversion has gained EU type approval so Vauxhall and Clarks are able to sell the Movano welfare conversion as a new vehicle without seeking further approvals.

Tim Bailey's Skin Shack mobile tattoo studio

Mobile tattoo studio is inked into Sprinter van

I wonder what happened to The Barbus, a mobile barber service we featured on these pages back in 2008?

The standard of the fit and finish inside the firm’s VW Crafter looked pretty good, but I’m not sure it’s as impressive as the mobile tattoo studio of Hinckley-based tattoo artist Tim Bailey.

Tim Bailey's Skin Shack mobile tattoo studio

As a former truck and van driver, Tim knows his vans and did not hesitate to choose a Mercedes-Benz Sprinter as his base vehicle — albeit a 250,000 miler purchased second-hand from a local haulier. He’s not concerned about the van’s age and mileage and says that “it’s proved every bit as reliable as I knew it would and still drives more smoothly than many of the cars I’ve owned”. Praise indeed for a 13-year old van!

In order to set up his mobile tattoo business, The Skin Shack, Tim spent around 70 hours converting the back of the Sprinter into a fully-equipped tattoo studio that would be fully compliant with health and safety standards and could be registered with the local environmental health department.

The results is a fully-lined load area with hygienic and easily cleaned plastic panelling, fitted cupboards and work tops, and a sink with hot and cold running water, as well as lighting and electrical services.

Inside the Skin Shack mobile tattoo studio

As word gets around and more people see his artwork, Tim’s mobile ‘inking shop’ is now really taking off.

“I’m trying to stay within a 20-mile radius of base but it’s proving difficult as I’m constantly getting new enquiries from further afield,” he said.

“Prospective customers can be a bit nervous about being tattooed in the back of a van but once they see inside they’re invariably reassured. I like to think of the finish as being on a par with an A&E ambulance.”

Tim’s favourite works are black and white gothic-style designs, although he is happy to fulfil any customer request, either creating a new image from scratch or replicating an existing one. A full back piece takes 30-35 hours of inking split into sessions of six or seven hours, but most commissions are on a much smaller scale.

PDQ Specialist Couriers Sprinter sleeper van

Vans you can’t hire: PDQ’s temperature-controlled, sleeper-cabbed Sprinter

In the latest of an occasional series on specialist vans you are unlikely to be able to hire, I thought I’d take a look at the latest Mercedes-Benz Sprinter to join the fleet of specialist courier PDQ Specialist Courier Services.

PDQ Specialist Couriers Sprinter sleeper van

PDQ specialises in the delivery throughout Europe of termperature-controlled, time critical shipments of pharmaceutical and hazardous goods, including medical and scientific samples. A recent job required the firm to transport a biopsy sample from a brain tumour patient, taken by a Harley Street specialist, to a laboratory in Frankfurt.

PDQ’s latest van is a Mercedes-Benz Sprinter 313CDI chassis cab with a twin-compartment insulated body box, a Carrier Transicold refrigeration unit and a truck-style sleeper compartment behind the van cab.

Vans with sleepers are relatively unusual, but the more common configuration — used on some of PDQ’s other Sprinters — is a cab-top sleeper pod. This has the advantage of not eating into the van’s load space. A full sleeper cab is a very unusual configuration indeed.

PDQ's latest customised Sprinter van

Managing Director Brian Brennan has operated Mercedes vans ever since he founded the business as an owner-driver 18 years ago. He now has a fleet of 23 Mercedes-Benz vans which include Citan, Vito and Sprinter models.

He says that the marque offers a combination of unfailing reliability and outstanding support when things do go wrong:

“We need to have complete faith in our vehicles, and that’s what Mercedes-Benz gives us. Our vans are worked extremely hard, each covering an average of 100,000 miles a year, but we know we can depend on them. In 18 years of operation the number of breakdowns we’ve suffered is negligible, and when something has failed it’s invariably a minor wear-and-tear part rather than a significant fault with the vehicle itself.

“We know we can rest easy because help is never far away, thanks to the Mercedes-Benz MobiloVan cover which includes first-class 24-hour breakdown cover anywhere in Europe. The manufacturer’s three-year unlimited mileage warranty also means our vehicles are still covered with 300,000 miles on the clock.”

You can find out more about Wirral-based PDQ on the firm’s website.

MK London Link Mercedes vans

New Citan vans save fuel on local courier work

A decision to purchase three new long-bodied Mercedes-Benz Citan 109 CDI models is paying off for MK London Link founder Alan Savage, whose drivers are now using less fuel on their local collection rounds in the Citans than in their previous non-Mercedes small vans.

MK London Link Mercedes vans

The firm also added three new Sprinter 313 CDI Longs to its fleet at the same time, one of which is on multi-drop duties and sent daily into London, while the other two make nationwide collections and deliveries.

The Milton Keynes-based firm is no stranger to the three-pointed star. Many of the liveried vans operated by its sub-contractors on long distance work are also Mercedes-Benz Sprinters.

Commenting on his choice of new vans, Mr Savage said:

“Having previously relied on another make of vehicle at this size, we ordered the Citans after Dawsonrentals predicted they’d consume less fuel. I’m happy to confirm that these smart little vans are living up to that promise. As anyone who’s been to Milton Keynes will know, the city has a great many roundabouts so it’s demanding work, yet the Citans are proving very economical.”

Launched in 2013, the Mercedes-Benz Citan achieves up to 65.7 mpg, with CO2 emissions as low as 112 g/km. MK London Link’s new vans are powered by 90 hp versions of an advanced diesel engine which is also available with 75 hp and 110 hp outputs.

As I’ve commented a number of times, the new small vans are gaining a firm following, especially among SMEs such as MK London Link.

Harveys first Mercedes-Benz Sprinter

Sprinter joins brewer’s dray for pint-sized deliveries

Sussex brewery Harveys is the county’s oldest independent brewer. Now in its eight generation of family ownership, Harveys has been making ale for 225 years.

Harveys' dray with new Sprinter

The firm still operates a horse-drawn dray for local deliveries and promotional events, but needs something a little more modern to keep pace with customer demand for its beer.

Harveys’ flagship Sussex Best Bitter has been voted Champion Best Bitter of Britain for two consecutive years, while Harveys has also scooped 23 world beer awards since 2010 and 29 international beer challenge awards since 2009, and its Imperial Extra Double Stout won its 16th award in 16 years at this year’s World Beer Awards.

Naturally such highly-regarded products need to be reliably delivered. Harveys has traditionally operated a mixed fleet of trucks and vans to do this job, but he firm’s transport manager, Bob Sawyer, appears to be planning a shift to a Mercedes-based fleet.

Harveys has just purchased its first Mercedes, a long wheelbase Sprinter 313CDI and a 9-tonne Atego truck.

Harveys first Mercedes-Benz Sprinter

Mr Sawyer is clearly a Mercedes fan and has plans to expand the presence of the three-pointed star as existing vehicles are defleeted:

“I’m keen to move away from our current mixed fleet arrangement. Provided the deals remain competitive and the vehicles reliable – which I’m sure they will – it’s our intention as we phase out our older trucks and vans over the next couple of years to replace them with more new Mercedes-Benz vehicles.”

Harveys maintains its vehicles in-house but dealer Rossetts Commercials (of 6×6 Sprinter and 4×4 Vito fame) will supply parts and has also undertaken to provide its mechanic with training and specialist equipment.

Environment Agency Ford Transit AWD

Environment Agency heads off road with new Ford Transit AWD

Here at vanrental.co.uk there’s nothing we like more than an all-wheel drive van, so I was heartened to hear that the Environment Agency is taking delivery of 55 new Ford Transit all-wheel drive models.

Environment Agency Ford Transit AWD

The vans will be used across England, mainly in connection with flood and coastal risk management programmes, where good traction is often required for access to work sites. Here’s Dale Eynon, the Environment Agency’s head of fleet services:

“Our work inevitably requires us to visit rural areas where access can be a bit of a challenge, and while we need vehicles which can get our staff off road, we don’t have a need for massive, carbon-heavy 4x4s. The AWD Transit is an ideal combination because it has the ability, the size, is much lower on carbon and more cost-effective.

“The vehicles will be used to help our work to protect people and the environment, in particular accessing remote sites for tasks such as tree clearance, construction and the operation of flood defences.”

The vans themselves are long wheelbase 350 AWD models powered by Ford’s latest 2.2-litre Duratorq TDCi engine. The AWD system used on the Ford vans defaults to rear-wheel drive but directs torque to whichever wheels have most grip when necessary.

Each van is being converted by Leicestershire-based specialist Bott with special racking for tools and light bars, with some of the Transits being turned into ‘welfare units’, equipped with lavatories and heating, which allow staff respite from bad weather and a comfortable place for rest breaks.

Interior of Environment Agency Transit AWD

The new Transits have been racked out by converters Bott.

Once in service, the new Transit AWD vans will form part of the agency’s 1,400-vehicle multi-badge fleet.

Starlight Dance Floors Mercedes-Benz Citan Sport

Mercedes-Benz Citan Sport has all the right moves

The Mercedes-Benz Citan wasn’t an obvious match for Adam Hetherington, who’s a director of Starlight Dance Floors, an Ipswich-based dance floor hire firm.

Prior to his first drive in a Citan, Mr Hetherington’s view on small vans was that “every small van I’ve ever driven has been rubbish”.

However, a spell driving a Citan while one of his firm’s Sprinters was in for service changed his view, with the result that Mr Hetherington has now added a Citan Sport to his firm’s fleet, which he uses for site visits and customer meetings.

Starlight Dance Floors Mercedes-Benz Citan Sport

The Citan Sport is based on the long-bodied variant of the small van and is specified to provide a premium feel. Standard features include colour-coded bumpers and door mirrors, daytime driving lights, a chrome front-grille, sidebars and tailgate trim, and 16-inch, multi-spoke alloy wheels.

Inside, Citan Sport customers enjoy standard air-conditioning and also get a leather-trimmed steering wheel, along with Sports mats and badging.

Like so many Mercedes owners, Adam Hetherington is a firm fan of the Sprinter:

“The Sprinters have proved exceptionally reliable, which is crucial in our business – you can’t fail to show up for someone’s wedding – while at the same time helping to reinforce the image of quality that we have built up over the last five years.”

His firm, Starlight Dance Floors, serves a upmarket corporate clients such as the Savoy Hotel as well as private customers planning parties and balls. The 3.5t Sprinters often need to shift a fair amount of kit, but Mr Hetherington says the long-bodied Citan Sport is big enough for smaller hires, freeing up a larger vehicle and cutting transport costs.