Category Archives: Vans In Business

News and information relating to the use and function of vans by UK businesses.

Lagan Traffic Solutions Mercedes-Benz Sprinter

Twin cameras boost safety for traffic management specialist

Working on busy motorways and trunk roads gives traffic management specialist Lagan Operations & Maintenance little room for error. Motorway hard shoulders are among the most dangerous places to spend time on motorways.

Operating reliable and well-specified vehicles helps Lagan’s crews work safely in this difficult environment. The firm recently purchased six new dropside vans to be based at its East Kilbride depot, from where they undertake road maintenance projects all over Scotland.

Unsurprisingly, Lagan’s van of choice was the Mercedes-Benz Sprinter. The new vans are all Sprinter 313 CDI long wheelbase chassis cabs with custom dropside bodies. These include access steps and safety rails for staff working at height in the rear of the vehicle.

Lagan Traffic Solutions Mercedes-Benz Sprinter

Area Manager George Miller, who is responsible for the new fleet, said:

“Although this operation only began around 18 months ago, my own experience of traffic management work goes back over 15 years.

“In that time I’ve seen vehicles from all the major manufacturers and it’s clear to me that Mercedes-Benz vans are head and shoulders above the competition. They are the most reliable by a margin, which means they spend a lot less time off the road undergoing repairs.”

To enhance the safety of the firm’s crews when working on busy roadways and construction sites, Lagan has specified twin, rear-facing side cameras linked to full colour screens on the vans’ dashboards. These automatically show a view down the relevant side of the vehicle if the driver indicates left or right.

The Mercedes-Benz Sprinter has won numerous awards for safety and, with its reassuring armoury of active and passive systems, is widely acknowledged as the market leader when it comes to the protection of occupants and other road users.

Centaur Services Mercedes-Benz Sprinter

Sprinter is only option for vetted deliveries

Leading UK veterinary wholesaler Centaur Services has completed its transition to an all-Mercedes-Benz fleet of 60 vans.

The company supplies more than 22,000 products to veterinary practices across the UK from its headquarters in Castle Cary, Somerset, and depots in Carlisle, Ivybridge, Letchworth and Stoke-on-Trent.

The firm’s first ever Mercedes-Benz Citan and Vito vans have recently jointed its fleet, but the vast majority of its vans are Sprinters. While most are 3.5-tonne 313 CDI models, the line-up also includes a number of 5.0-tonnne 513 CDI variants.

Centaur Services Mercedes-Benz Sprinter

Over recent years Centaur Services has invested heavily in its warehouse and distribution network. With the exceptions of two mid-size Vito 111 CDI crew vans, which have second rows of seats and are used by its VetSpace practice management software division to attend shows and exhibitions, its vehicles make multi-drop deliveries of food, drugs and consumables.

Typically, a van will service 17 veterinary surgeries each day. The company’s single, small Citan, a 109 CDI, is based in Inverness and covers the Highlands, where there are fewer drops and much longer distances between them, so fuel efficiency is more important than carrying capacity.

“We moved to Mercedes-Benz because of its reputation for reliability and its vehicles have certainly lived up to that promise,” said Lisa Derbyshire, Director of Supply Chain and Operations. “Not only are they much better in terms of build quality than the vans we were using previously, but the drivers much prefer them and they lead the market when it comes to safety – that’s something we’re very conscious of, given our Duty of Care to employees and other road users.

Centaur Services’ Mercedes-Benz Sprinters are fitted with tracking devices and limited to 70 mph – each covers around 60,000 miles per year.

“The Sprinter is very cost-effective and economical,” continued Lisa Derbyshire. “Those working in towns and cities will use a bit more fuel but across the fleet they’re averaging 32-33 mpg, which is great.”

Bestway Mercedes-Benz Sprinter

Kilos = Cash, or why one firm switched its fleet to Mercedes-Benz Sprinters

In the transport industry, weight costs money. It either increases your fuel consumption or stops you carrying as much as you’d like.

In the case of food wholesaler Bestway, the problem was that the latest vans from the firm’s previous supplier had put on weight as a result of being adapted to meet new emissions rules. This reduced the payload available to Bestway, whose deliveries tend to max out its vans’ payloads.

Having learned that Mercedes had managed to make the same changes to the Sprinter without adding any significant amount of weight, the decision was obvious: switch the fleet to Sprinters.

Bestway Mercedes-Benz Sprinter

By switching the traditional ply-lining to a lightweight polycarbon alternative, Bestway’s was able to offer a 3.5t van in Euro 5b emissions specification with a 1,200kg payload. This virtually sealed the deal, according to Bestway’s transport manager, Pretash Patel:

“This was a good deal higher than our established van supplier could come up with. Every single kilo counts in our operation, so the Sprinter’s payload advantage was crucial to Rygor winning the business.”

“Our move to Mercedes-Benz Vans has been a resounding success.   As well as using every bit of the Sprinter’s available payload we’ve had very positive feedback from our drivers, who say it’s a more comfortable drive than the vehicles they were in previously.”

Payload isn’t always a deal breaker, and for many operators the differences between marques aren’t significant. But in some cases they are, and this appears to be yet another advantage enjoyed by the Sprinter.

Evans European Transport Fuso Canter Eco Hybrid

Hybrid power delivers 20% fuel saving on 7.5t unit — will it work for vans?

Hybrid electric-petrol cars are becoming increasingly common, to the point where they are among the most popular models sold (as with some Toyota cars). Fuel consumption is genuinely increased with no extra operating cost for the owner.

It seems that a similar situation is starting to exist with lorries, at least at the lower end of the weight scale. Temperature-controlled distribution specialist Evans European Transport recently acquired its first diesel-electric FUSO Canter. This was used to replace a conventional diesel truck from another manufacturer doing the same work.

Evans European Transport Fuso Canter Eco Hybrid

Evans European Transport’s first Fuso Canter Eco Hybrid is delivering significant fuel savings.

The Canter Eco Hybrid is already delivering 17.5mpg, whereas the conventional vehicle only managed 14mpg, according to Evans. That’s a fuel saving of 20%. Returns from the Canter are also likely to improve further as the engine loosens up and is run in.

FUSO trucks are sold by Mercedes-Benz dealers in the UK and are increasingly popular, thanks to their above-average payload and low running costs. The  Canter 7C15 Eco Hybrid is powered by a 110 kW (150hp) diesel engine that works in parallel with a state-of-the-art 40 kW (54hp) electric motor.

From stationary it uses electric power only, then switches to a combination of diesel and electric operation once a speed of around 6 mph has been reached. Depending on the power demand, the electric motor also supports the diesel at higher speeds; mode switching is seamless, requiring no input from the driver. To optimise fuel-saving an Idle Start-Stop system is fitted as standard.

The compact, lightweight electric motor and lithium-ion batteries – covered by a 10-year, unlimited mileage warranty, fully supported by FUSO – mean the hybrid version weighs just 160 kg more than the standard diesel-powered Canter, resulting in a 5.0 tonne body and payload allowance.

Given that this technology appears to generate worthwhile savings in both cars and lorries, it shouldn’t be too much of a stretch to make it work in vans.

A spate of trials around 2008/9 suggested that fuel savings of 20-25% could be achieved with corresponding CO2 reductions, but things have gone quiet since then. Hybrid vans remain thin on the ground. None of the major volume manufacturers yet offer one — instead, it’s left to aftermarket converters such as award-winning Ashwoods.

Possible reasons for this are greater upfront cost and question marks over residual values. But I’d have thought that the experience of the car sector would enable big fleet and lease operators to work out good enough answers to these questions. A 10-year warranty on the electric motor and batteries — as with the FUSO Canter — should also ease concerns.

Another possibility of course is that low fuel prices mean manufacturers and operators no longer feel the same urgent need to cut fuel consumption as they did in 2008, when oil prices touched an all-time high of $148 per barrel. Today, the figure is around $31 per barrel and petrol has dipped below a quid for the first time in some years.

We’ll have to see how the market develops, but it’s worth considering that if Evans’ hybrid Canter does 60,000 miles per year (I’m guessing here), then the 3.5mpg difference between the diesel truck’s 14mpg and the Canter’s 17.5mpg equates to a fuel saving of 20%, or 3,820 litres of diesel per year.

The financial and environmental implications are considerable over a 3-5 year operating cycle.

Ford Special Vehicl Preparation unit

Ford Transit Custom tops emergency services wish list

Few vehicles are more versatile than medium-sized vans, like the Ford Transit Custom, which fulfils functions as varied as luxury VIP transport and builder’s van.

While the Transit Custom does have peers, few offer the same mix of reliability, price, volume availability and specification choice that Ford can offer. Unsurprisingly, the Transit Custom is becoming one of the most popular choices as a van and people carrier with UK police forces.

Nowawdays, emergency services club together in regional consortia to get the best possible deals when buying vehicles. In a recent ordering round, Ford received an order for 1,100 new vehicles, 760 of which were Transit Customer medium vans. A further 110 were smaller Ford Transit Connect vans, while 30 Ford Ranger pick-ups were also included.

The firm’s Kuga is also becoming a popular choice thanks to its optional 4×4. Of the 1,100 vehicles ordered, 200 were Kuga models.

Ford Special Vehicl Preparation unit

Work in progress at the Ford Special Vehicl Preparation unit

Roughly half of the Transit Custom vans will be supplied by Ford as cell vans. The conversions will be undertaken by Ford’s Special Vehicle Preparation (SVP) operation in order to make the van capable of transporting two detainees and up to five police offers.

“Ford has a long history of working with emergency services spanning 50 years,” said Terry Adams, Ford direct sales manager.  “The stylish and capable Ford Kuga has established itself as their rural beat car of choice with all-important all-wheel drive necessary for winter conditions.”

British Transport Police, South Wales and Dyfed Powys are other forces with Ford Kugas on their fleets.  The market-leading Ford Transit Custom is used in every police region in the country, with roles as cell vans, crime scene units, dog carriers and camera vans.

The Transit Custom is winning fans elsewhere, too. Ford has recently been chosen as the exclusive supplier of cars and vans for the Team Sky cylcling team. While the team’s mainstay for race work will be the Mondeo estate, two Ford Transit Jumbo’s will be used to transport all of the team’s gear to and during races, while two nine-seat Tourneo Customs will be used as minibus shuttles to transport team members as needed.

Vauxhall Vivaro

Vauxhall vans are top choice for retail customers

In 2015, Vauxhall sold 13,000 vans small businesses. This made the Luton-based firm the top choice among retail buyers — van owners who buy from dealers, rather than direct from the manufacturer.

In total, Vauxhall sold 41,000 commercial vehicles last year, a 28% increase on 2014. The marque’s market share increased to 11.2%, up from 10.2% in 2014.

One millionth Vauxhall Vivaro at Luton

Although the Vauxhall Combo is a popular small van, at the heart of the firm’s success with retail buyers is the Vauxhall Vivaro. More than 27,000 Vivaros were sold last year, and the van was the firm’s best-selling retail model.

To put the Vivaro’s popularity into context, sales of Vauxhall’s largest van, the Movano, rose by 28% in 2015. But the company still only sold 5,000 of them. The Vivaro really does define Vauxhall’s commercial offering, in my opinion.

However, despite last year’s strong sales performance, Vauxhall’s van sales are still dwarved by those of the other big ‘British’ CV brand, Ford. More than 106,000 vans bearing the Blue Oval were sold last year, giving Ford a 24.8% share of the UK CV market.

Drivers wanting to buy a van that’s really British should stick with the underdog, though. Vauxhall recently celebrated the one millionth Vivaro van built at its Luton plant. The new Vivaro has more British-made parts than ever and is the lynchpin of UK commercial vehicle production.

Volkswagen Crafter van

NI electricity operator stays loyal to VW with 28-van order

Northern Ireland Electricity Networks Ltd (NIE Networks) has renewed its long-standing partnership with Volkswagen Commercial Vehicles, adding 28 Crafter panel vans to its 400-strong fleet of vehicles.

Volkswagen Crafter van

Volkswagen Crafter

NIE Networks is responsible for managing 47,000 kilometres of overhead and underground cables that deliver electricity to 850,000 homes and businesses across Northern Ireland.

The company opted for the Crafter CR35 MWB panel van due to its ample load space, rear-wheel drive functionality to help access remote areas, and ability for bespoke conversion. Each Crafter will be equipped with specialist racking solutions, depending on purpose and equipment carried.

The new vehicles will be used within the connections side of the business, to help join new customers to the electricity network or alter existing connections for homes and businesses across the country.

As part of the NIE Networks’ commitment to its customers, a number of the new Crafters will be used as 24/7 emergency response vehicles. To help reduce costly vehicle downtime, Volkswagen’s award-winning aftercare support will provide a like-for-like courtesy vehicle if a van is off the road for more than a couple of hours.

David Corry, Supply Chain and Fleet Manager, NIE Networks, commented:

“As the network company, we have a responsibility to ensure homes and businesses across Northern Ireland have a reliable electricity supply. It was the reliability and the first-rate aftersales service offered by Volkswagen which helped to make it an easy decision when it came to replacing vehicles on the fleet. We have had excellent experience in the past with Volkswagen, and we’re pleased to continue the relationship.”

AA Ford Transit Custom and Transit Courier

Ford makes it 50% with 550-van AA order

Ford Transits and the AA go together like turkey and Christmas pudding. This close relationship is set to continue with Ford set to deliver more than 550 Ford Transit Custom and Courier vans to the AA.

AA Ford Transit Custom and Transit Courier

In doing so, Ford will maintain its 50 per cent share of the motoring organisation’s distinctive 3,000-vehicle fleet.

The bulk of the AA’s order is for Ford Transit Custom, with around 400 being fitted by Ambrosetti UK with the AA’s new recovery trailer system, heavy duty electrical systems, special equipment racking and the organisation’s trademark yellow livery.

In one of the largest orders to date for the recently launched Ford Transit Courier, the AA is taking 70 examples for use by agents selling memberships across the UK.

A further 70 Ford Transit Custom models are equipped as AA Battery Assist vehicles which carry a wide range of replacement batteries and offer a 24/7 roadside fitment service for AA members. There will also be nine Ford Transit Customs kitted out as AA Fuel Assist vehicles, on call to members who have misfuelled their car.

This year’s order takes the AA’s total delivery of Ford Transit Custom models to almost 850 in the two years since the van was launched. It’s a popular choice among the AA’s technicians, according to AA commercial vehicle fleet engineer Chris Wiltshire:

“Ford Transit Custom is very well received. Technicians like the working space, the cab and driving position, and we like it for the best load area in class, enhanced towing capacity and very good whole-life costs.”

With a fleet this large, it makes sense to operate more than one marque of vehicle in order to reduce the risk of any fleet-wide problems and to keep your suppliers on their toes.

The AA has also been a big buyer of Vauxhall Vivaro and Volkswagen Transporter vans over the years. The Transporter seems to be popular at the moment — back in July VW received a 500-van order for new Transporter patrol vans.

Biffa OneCall Mercedes-Benz Sprinter

New wastebuster service calls Sprinters into action

Waste management specialist Biffa has launched a new 24/7 emergency waste service which provides a single point of contact for customers who need to get rid of unplanned waste quickly.

This isn’t something I’ve thought about before, but it turns out that there are quite a few ways in which organisations can suddenly be stuck with waste that needs rapid removal. Here are a few examples from Biffa’s website:

  • Fire and flood damage
  • Freezer breakdowns
  • Waste compactor breakdowns
  • Chemical splillages
  • Product and packaging recalls

It’s easy to see how a company could need to get rid of such waste fast or else face costly operational disruption, health and safety issues or potential pollution problems.

The bulk of the OneCall services will be delivered by Biffa’s fleet of refuse collection vehicles and other trucks, but Biffa needed to enhance the capabilities of its mobile fleet of service technicians and workshop managers.

Biffa was also seeking a highly visible way of promoting the new OneCall service to potential customers. A new fleet of Mercedes vans met both requirements. The firm is taking delivery of a number of new Sprinter vans featuring a striking red and black OneCall livery, as part of a larger fleet order.

Biffa OneCall Mercedes-Benz Sprinter

The new OneCall Sprinters are 313 CDI models with all-over vinyl wrap liveries.

In addition to the four Biffa OneCall vehicles, Intercounty Truck & Van has supplied its high-profile customer with 15 Medium-length Sprinter 313 CDIs, six New Vito 111 CDI crew vans, four New Vito 111 CDI vans, 10 Citan 111 CDI Longs and six Extra-long Citan 111 CDI crew vans with second rows of seats, allowing each to carry a driver and up to four passengers.

Like a number of other companies, Biffa is finding that the ability to choose from three sizes of Mercedes van means that operational requirements can be met efficiently without needing a mixed-marque fleet of vans.

Will Gallagher, Biffa’s Supply Chain & Logisitics Category Manager, explains:

“The fact that we can now buy Mercedes-Benz vans in three different sizes is very helpful. Our mobile engineers are called into action on a variety of jobs so it’s a big advantage having the right vehicle for each task.

“The Sprinter, New Vito and Citan are all comfortable, safe and well-liked by those who drive them, while we are also very happy with the service we receive from the Dealer and the manufacturer.”

You can find out more about the Biffa OneCall service here.

Volkswagen Transporter T6

Wind turbines create growing demand for 4×4 vans

Continued growth in the number of onshore wind farms is seeing engineering giant Siemens expand its wind turbine engineering support team once more.

With more engineers comes a need for more vans, in this case vans with all-wheel drive and off-road capacity. Although a previous purchase was of Sprinter 4×4 vans, this time round Siemens has opted for Volkswagen Transporter 4MOTION vans, 20 of which will shortly be joining its UK fleet.

Volkswagen Transporter T6

According to Siemens, the fuel efficiency of the Transporter BlueMotion was a key factor, as was the van’s load capacity and 4-wheel drive option. Each Transporter has been equipped with bespoke racking to carry the equipment and spare parts essential for the commissioning and up-keep of the turbines.