Author Archives: Van Rental

Travis Perkins’ 5-Tonne Isuzu Delivers 7.5t Benefits At 3.5t Costs

Travis Perkins Isuzu 5-tonnerAchieving the optimum combination of payload, size and running costs is something that most fleet managers strive for, but with varying degrees of success.

After all, from a customer’s point of view, we’ve all seen large vehicles deliver tiny packages — and seen overloaded vans making multiple trips to do a job that one larger truck could do better.

In the south-west of England, Travis Perkins’ Tool Hire Division believes it has hit on a winning formula with its growing fleet of Isuzu 5-tonne light trucks. Travis Perkins has worked with Isuzu Truck and its local dealer to hone the specification to perfection — with the result that its 5-tonners benefit from a 2,000kg payload, compared to 900kg for the equivalent 3.5t light truck model.

The 5-tonne vehicles can also tow a trailer with an addition 2.8t payload, meaning that — for example — a digger and dumper can be delivered in one journey, rather than two for a 3.5t unit.

The 5-tonner’s running costs are only marginally higher than those of the 3.5t truck, and their added payload means fewer journeys — Andy Ray, Group Fleet Manager at Travis Perkins, is thoroughly sold on the concept:

“The new 5.0 tonne Isuzu plugs the gap [between 3.5t and 7.5t] perfectly. For many of our operations this specification is ideal because the Isuzu 5.0 tonner can undertake some of the jobs a 7.5 or 12 tonne truck can do, but at a fraction of the cost.”

A growing trend?

One outcome of the recession seems to have been that larger operators have experimented with weights, especially in the 3.5t – 12t range. By increasing or decreasing weights, and payloads, it’s often possible to achieve surprising efficiencies, as in Travis Perkins’ case.

Transport is always a cost, never and end goal, and price pressure is huge. Given this, perhaps the biggest surprise is that it’s taken some operators (not necessarily Travis Perkins) so long to work it out…

Green Motion Wins Green Fleet Rental Award For 5th Year

The Green Motion team

Green Motion won the Green Fleet ‘Rental Company of the Year’ Award for the 5th year running in October 2013.

Green Motion Car and Van Hire celebrates being crowned “Rental Company of the Year” by Green Fleet Magazine for the 5th year running at their annual awards ceremony held at the Emirates Stadium on October 17, 2013. Green Motion beat off competition from Hertz, Zipcar and Enterprise.

Richard Lowden, the founder and chairman of Green Motion International said:

“We at Green Motion, both here in the United Kingdom and at our growing overseas operations have continued to work hard to reinforce our position and commitment to the environment. We are absolutely delighted to receive the ‘Rental Company of the Year Award’ for the 5th year running.”

Green Motion has received this accolade to support the company’s work and effort in the provision of offering customers an environmentally proven choice for vehicle rental.

Green Motion is continuing to expand its network in the United Kingdom with the opening of Glasgow International Airport, and West London in 2013, with further locations including Liverpool International airport, and South London planned for the early part of 2014. Along with the expansion within the United Kingdom, Green Motion also celebrated the opening of international locations including Hungary, Iceland, Jordan, Costa Rica and Florida in 2013.

For further information on the Green Fleet Award, please visit www.greenfleetawards.co.uk.

Europcar Signs Exclusive Five-Year Car & Van Hire Deal With ExCeL London

europcar_logo_new-2013Europcar has secured an exclusive five-year deal to be the official mobility partner of ExCeL London, Europe’s premier venue, which has recently hosted high-profile events including the Olympics, Paralympics and the G20 summit.

The first partnership of its kind to create a mobility centre within an exhibition and conference venue, the new contract begins on 1st January 2014. Ken McCall, Managing Director of Europcar UK and David Pegler, CEO of ExCeL London will mark the launch of the strategic alliance at ExCeL on Monday 4th November at 11am.

Europcar will deliver a transport solution for the whole site, helping to differentiate ExCeL from other exhibition spaces by offering visitors, exhibitors and staff access to a wide range of car and van hire services, including valet parking, a chauffeur-drive service from Prestige at Europcar and airport shuttle buses. In addition, exhibitors and suppliers will be able to hire vans from Europcar’s nationwide network for their trip to ExCeL, benefiting from one-way rentals, as well as delivery and collection, at competitive rates.

A highly visible Travel Hub on ExCeL’s main boulevard will provide visitors and exhibitors with access to Europcar’s global network while as the sole vehicle rental provider for the venue, Europcar will have unique promotional opportunities on the site, as a sponsor partner for major events.

“With over 5 million visitors in 2012, across its 100,000 sqm site, ExCel is London’s biggest venue and as Europe’s largest rental provider, Europcar is the perfect partner,” says Ken McCall, Managing Director, Europcar UK Group ahead of the photocall.  “We are looking forward to working closely with ExCeL to deliver a comprehensive transport and mobility solution, across the entire campus, delivering a premium service for attendees, staff and exhibitors, as well as local residents.

David Pegler, CEO of ExCeL London comments:

“Over the next five years, ExCeL will benefit from Europcar’s network of over 250 locations across the UK and fleet of over 45,000 cars and commercial vehicles, which will help to boost the experience for exhibitors and visitors.  This innovative and unique collaboration is a first for the UK, never before have we seen a mobility centre within an exhibition and convention centre. We strive to offer service excellence and our partnership with Europcar is another example of how we continue to invest in the industry and look at ways we can add value and differentiate ourselves, putting the needs of our customers at the heart of everything we do.”

Jolly Good Vehicle Rentals Expands With Wiltshire Branch In Chippenham

Jolly Good Van hire logoWrexham-based independent car and van hire firm Jolly Good Vehicle Rentals (formerly known as Jolly Good Van Hire) has continued its franchise-based expansion by opening a new branch in Chippenham, to serve the south-west of England.

The Chippenham branch is the company’s sixth, following its foundation seven years ago — the company also has branches in Wrexham, Shrewsbury, Ely, Colwyn Bay and Deeside.

Jolly Good started out as a van hire business but has expanded to offer cars and campervans over the last few years, hence its recent change of name. On the van side of things, the firm offers small, medium, large and luton vans, as well as crew cab panel vans and 8/9 seat minibuses, such as the VW Caravelle.

Jolly Good also specialises in European van hire (the firm’s details are on our European van hire page) and offers a nationwide vehicle delivery service.

24/7 Maintenance Firm Chooses Mercedes Sprinters For Total Reliability

Clearway's new Mercedes-Benz SprintersIf you provide a 24/7 service, you are likely to value vehicle reliability and low running costs very highly indeed, a sentiment that was recently confirmed by Leigh Hooper, who is Head of Sales at vacant property maintenance specialist Clearway.

Clearway recently added two Mercedes-Benz Sprinters to its 30-strong fleet and Mr Hooper confirmed that the quality of the vans and the 24/7 aftersales service both played a role in the purchase decision:

“We’ve tried other brands of van but have found that for a variety of reasons the Mercedes-Benz Sprinter is far superior.

“We made the change four years ago because we had issues with the reliability and running costs of our previous vehicles. By contrast, not only have our Sprinters given us no trouble at all, they’ve also proved very economical to operate.

“The fact that Sparshatts is a commercial vehicle specialist and understands the needs of businesses that rely on their vans is another key element of the Mercedes-Benz package. Unlike dealers we’ve used in the past, Sparshatts’ Dartford workshop is open through the night so its team are able to service our vehicles at times which suit us. As a company that offers its own customers a 24/7 service, we value that kind of flexibility very highly indeed.”

Both of Clearway’s new Sprinters are medium wheelbase 316 CDI models, powered by smooth and clean 163 hp engines mated to six-speed ECO Gear manual transmissions, designed specifically for vans to improve flexibility and maximise fuel economy by reducing engine speeds.

To further increase fuel efficiency Clearway also specifies its Mercedes-Benz vans with the optional ECO start/stop function, which turns off the engine whenever the vehicle is stopped in traffic, then restarts it as soon as the driver depresses the clutch.

Clearway’s Sprinters are used by two-man security teams who attend vacant properties to undertake a host of tasks, including fitting steel doors and screens, alarm and temporary CCTV systems.

Jones Lang Lasalle Banks On Citroën Berlingo For HSBC Team

Jones Lang Lasalle Citroen Berlingo vansReal estate management company Jones Lang Lasalle (JLL) has just taken delivery of 77 Citroën Berlingo HDi 75 standard wheelbase vans and 21 Dispatch HDi 90 manual long wheelbase models.

The vehicles will be used by JLL’s specialist service engineers who look after the building maintenance for the HSBC UK banking network, whose remit includes working on air conditioning, lifts, electrics, and plumbing, along with day to day repairs.

After an extensive purchase review that considered capital and whole life costs, Citroën was placed ahead of the competition by JLL.  JLL in particular were very keen on the Berlingo’s standard Citroën Trafficmaster telematics system, which includes Smartnav intelligent satellite navigation and Trackstar stolen vehicle tracking. This system includes the option to upgrade, at low cost, to include Fleet Director real-time fleet management, which enables JLL to supply their engineers with a fully integrated PDA communication system.

JLL spokesperson, Karen Ainge said:

“It is very important to us that our engineers’ vehicles help them deliver their required tasks, the Citroën team understood our requirements and went the extra mile to secure the deal. In particular, the Fleet Director real-time communication system has helped us move our engineers away from form filling to using time efficient and fully connected PDA systems.  Fleet Director made this an easy move for JLL, as it meant we did not have to fit additional hardware into the vehicles.  What’s more, the engineers are very happy with this move.”

JLL’s Berlingo vans are fitted with rear parking sensors and half height bulkheads with upper mesh grilles.  The Dispatch vans have rear parking sensors and full steel bulkheads.  All the vehicles have bespoke Bott racking and tooling, including fold-out vice platforms and general accessories such as skin care systems, first aid kits and fire extinguishers.

Autoglass Reports 15% MPG Improvement With Lightfoot Telematics

An Autoglass technician driving a van fitted with LightfootIt’s no secret that one of the main causes of poor fuel consumption is the person operating the pedals, and fleet drivers with no accountability for fuel or maintenance costs can sometimes be costing their companies a significant amount of money — often without even realising it.

At the same time, drivers can resent heavy-handed monitoring and telematics. One system that aims to tread the fine line between helping and interfering is Ashwoods Automotive ‘s Lightfoot Eco-Drive system, which aims to provide drivers with real-time feedback enabling them to reduce fuel consumption and improve their driving technique.

Autoglass was the first major UK fleet operator to roll out the Lightfoot system, and the company has already reported a 15% saving in fuel costs across the Autoglass fleet, which is estimated to be equivalent to 1,000 tonnes of CO2 each year. Commenting on the Lightfoot roll out, Matthew Mycock, Managing Director, Autoglass said:

What we love about Lightfoot is that its sole focus is on improving driver efficiency from the moment they turn on the ignition. Within a couple of days of using the tool we see many of our drivers go from spending 55%-60% of their time in the green zone to hitting 90% and higher.  Our savings in fuel costs speak for themselves.

The Lightfoot system monitors acceleration, revs and idling and provides traffic-light style greed, amber and red feedback to the driver, who is able to adjust their driving technique in real time. Feedback to fleet managers is limited to a single email every week, summarising each driver’s performance and the associated fuel cost and CO2 savings, so Lightfoot isn’t overly intrusive or time-intensive to manage.

I know from personal experience that driving technique and a heavy right foot can make a big difference to the fuel consumption of modern vans, and 15% sounds pretty realistic to me — it is broadly the same as what I’ve achieved in my own Ford Transit. The Lightfoot system is essentially a more sophisticated version of the gear change indicators that have already appeared on current model Fords (and other marques), and I expect to see this kind of thing become more widespread over the next few years, as high fuel prices continue to motivate drivers to improve their vehicle’s efficiency.

Ford Introduces Price Caps On Servicing For Vehicles Aged 4+

A Ford Transit raised on a lift in a workshop

Ford now offers a maximum price guarantee on servicing for Ford vans aged four years or over.

Vehicle servicing costs are notoriously variable and often surprisingly high, especially for older vehicles that are serviced at main dealer networks.

Although one answer is to use independent garages, which tend to have lower labour rates, that isn’t always a satisfactory solution — and finding a reliable independent isn’t always a hassle-free process either.

At the same time, servicing and parts is very profitable for franchised main dealers, who are able to recoup some of the discounts they offer on new vehicles through future servicing and parts revenue streams.

Ford has decided to make main dealer servicing more attractive and competitive for older vehicles by introducing a price cap for servicing and MOT tests on Ford cars and vans aged four years or older.

Called Motorcraft 4+, the new package offers national maximum price service options – £119 for a minor service, and £189 for a major service – as well as a maximum MOT price of £35, reducing to £30 when combined with a Motorcraft Service. These prices include all required parts, labour carried out by Ford-trained technicians and VAT.

More than 550 Ford dealerships across the UK will offer the Motorcraft 4+ package, and customers can now book a service appointment online at any time, by visiting Ford’s Online Service Booking website* and selecting their vehicle model.

Vehicles serviced through the Motorcraft programme receive free roadside assistance, Ford’s eCHECK 30-point visual inspection, and benefit from the Ford Accident Management service, available free through the Ford “One Call” 24/7 helpline.

Jon Wellsman, Director, Ford Customer Service Division, said:

“The Ford Motorcraft package offers all owners of Ford vehicles the quality of service they expect from a Ford dealer, with unrivalled expertise, at competitive prices.”

Ford has also introduced ‘price capping’ of tyres to its Motorcraft package, ensuring that the fitted price of all brands of tyre remains highly competitive. Customers will also benefit from bonus Nectar points on servicing and MOTs, and all Motorcraft customers will receive a complimentary vehicle valet.

You can book a Ford service through the Motorcraft scheme for your Ford car or van online at: www.ford.co.uk/sbe/osbov.

London Evening Standard Stays Loyal To Merc With Fuso Canter Fleet

London Evening Standard Fuso CanterLondon’s Evening Standard newspaper has moved its transport operations back in house with the help of a 33-strong fleet of Fuso Canter 7.5-tonne trucks.

The newspaper was formerly known for its orange-and-white striped Sprinter vans, but following the newspaper’s change of ownership in 2009, and its subsequent transition to a free title, its transport requirements changed. The Sprinter fleet was stood down, in favour of using space in rental vehicles alongside other newspapers, such as the other major free London title, The Metro.

Following the opening of a new warehouse, the Standard’s management has taken the decision to bring its distribution back in-house again, and the higher volumes and smaller number of drops that have resulted from its free distribution model mean that panel vans are no longer viable — hence the decision to switch to the 7.5t Canters, which have a class-leading payload of nearly four tonnes and an unusually compact set of external dimensions, which make manoeuvring in London much easier.

As Tim Freeman, the London Evening Standard’s Head of Distribution explains, payload and manoeuvrability were key considerations:

“The Canter’s turning circle and outstanding manoeuvrability are big plus points given that we are working in central London. But payload is even more important, as we strive for maximum efficiency to contain fuel costs and minimise our carbon footprint.

“The Canter’s carrying capacity of almost four tonnes is roughly half a tonne more than that of a conventional 7.5-tonner. This equates to about 3,000 extra copies per vehicle, which represents a major saving.”

Based at the newspaper’s new distribution centre in Greenwich, the Canters are used to collect newspapers from the printing facility in Broxbourne, Hertfordshire, then distribute them to retailers and newsstands. They will be maintained under a CharterWay contract hire agreement from Mercedes-Benz Financial Services, by South London agent SG Smith.

The trucks are all Canter 7C15 models, powered by fuel-efficient 110 kW (150 hp) engines mated to DUONIC gearboxes – the first twin-plate, dual-clutch automated transmission to be fitted to a light truck, DUONIC provides smooth shifting and economical performance with none of the frictional losses found in traditional automatics. Features include a ‘creep’ function for low-speed manoeuvring, which is sure to be invaluable to drivers working on London’s congested streets.

The trucks’ lightweight curtainside bodies, meanwhile, are by TLC Auto Refinishing, of Feltham, and also feature a promotion for ESTV’s London Live, the first 24-hour, seven-days-a-week general entertainment television channel for the capital, which launches next year.

Autoglass ‘Vanbrella’ Cuts Cancellations As Wet Weather Starts

Autoglass Vanbrella

The Autoglass Vanbrella allows chip repair and windscreen replacement jobs to be performed outdoors in wet conditions.

Autumn is here, and while the temperatures have remained unseasonably mild, there’s been a marked increase in the quantity of wet stuff falling out of the sky.

Heavy rain, of course, is the enemy of the mobile windscreen fitter, who cannot fix chips or replace windscreens if its pouring and your car or van isn’t under cover — unlikely, when fittings are often done at the roadside or in workplace car parks, for example.

Autoglass has managed to reduce this problem with an impressive-looking piece of kit known as the ‘Vanbrella’, which is something like a standard roll-out awning on steroids, as you can see from the picture on the right!

According to Autoglass, it rains for approximately 145 days of the year in the UK, so the company’s mobile repair team — who perform 90% of the work done by the firm — often cannot rely on the skies staying dry for the 30-60 minutes they need to complete a chip repair or to allow a replacement windscreen to bond successfully.

Having used Autoglass’ mobile service when my van’s windscreen needed replacing after a 60mph incident with a pheasant, I know that the service is fast and efficient, but the technicians do still need a guaranteed ‘dry’ period for a job to be performed successfully. I’d imagine the usefulness of the Vanbrella is limited in windy conditions, but other than that it seems a seriously good piece of kit.

The Vanbrella was designed and patented by the in-house technical research department at Autoglass, and will be fitted to 400 vans by the end of this year.