Author Archives: Van Rental

Euro NCAP test results: Nissan e-NV200, Citroen Berlingo & Peugeot Partner

I’ve remarked before on the tendency for new van models to score relatively poorly in the Euro NCAP safety tests, compared to contemporary cars.

Ford has somewhat bucked the trend with its all-new range of vans, but most manufacturers are continuing to specify their vans and van-derived MPV models with fewer, more basic safety systems than purpose-built cars.

Euro NCAP has just published its latest round of test results, which tend to confirm my theory, with even the smallest supermini car models outscoring several new van-derived MPVs:

  • Mercedes-Benz GLA-Class: Five Stars
  • Toyota Aygo (also Citroën C1 and Peugeot 108) cars: Four stars
  • Renault Twingo: Four stars
  • Nissan e-NV200 Evalia: Three stars
  • Citroën Berlingo / Peugeot Partner MPV: Three stars

Let’s take a closer look at the reasons for these poor scores.

Nissan e-NV200 electric van

The MPV version of the e-NV200 only managed a three-star score in the latest Euro NCAP tests — compared to five stars for the new Qashqai.

Nissan e-NV200 Evalia

The e-NV200 Evalia is an electric people carrier version of the recently-launched e-NV200 van. Although the van model has won widespread praise from fleet trial users, its three-star safety test result highlights several weaknesses.

While Nissan’s new Qashqai model — similar in size — scored five stars in the same test earlier this year, the e-NV200 Evalia was let down by a poor 38% score in the Safety Assist category of the test, compared to 79% for the new Qashqai.

Although both models have an electronic stability system, the Evalia had a non-compliant speed limiter system, no seat-belt reminder for rear seats, and no optional lane departure or autonomous braking systems — all of which were available as standard or as options on the Qashqai.

Peugeot Partner / Citroën Berlingo

Citroën’s new Berlingo MPV model (which is identical in safety terms to the Peugeot Partner) also scored three stars in the 2014 Euro NCAP tests.

The 2014 Citroën Berlingo

The MPV version of the new Berlingo scored three stars in the latest Euro NCAP tests.

Despite its larger size, the Berlingo scored just 56% and 74% for adult and child occupancy safety — compared to 80% in both categories for the new supermini C1 model.

The Berlingo also faired worse in the Safety Assist tests, scoring only 48%, against the C1’s 56%. In fairness, Citroën’s C-Elysée saloon model, which was also tested earlier this year, also scored worse than the new C1, suggesting that one cause for this might be the older origins of the current Berlingo design, compared to the C1.

However, I think that most consumers would expect a larger vehicle to be safer for occupants than a smaller car of the same age.

Should van drivers worry?

It’s important to remember that these scores are all relative — in reality, today’s new cars and vans are considerably safer than most older models. It’s just surprising that van-derived models seem to continue to lag car designs.

Things are generally improving, however — the Ford Transit Custom scored five stars last year in its Tourneo guise, while the VW Transporter Kombi and Mercedes-Benz Citan Kombi also managed four-star scores in last year’s test.

The main sticking point this year appears to be a relative lack of safety systems, such as lane departure and autonomous braking, in new vans — areas which are receiving greater emphasis in this year’s test.

Renault Trafic gets social with Knight Rider spoof

Renault TraficFollowing on the back of the launch of all-new Trafic, Renault’s best-selling Light Commercial Vehicle with 1.6 million units sold, the brand has launched a video for the Web, produced in with the social media agency We Are Social.

The film is a remake of the famous opening sequence of Knight Rider, the cult TV show featuring Michael Knight, a modern-day hero working for a philanthropic foundation, and his high-tech car equipped with a built-in, artificially intelligent computer.

In Renault’s ‘Trafic Rider’ film, available on the brand’s YouTube channel, the new van plays the role of K.I.T.T. and Michael Knight has been replaced by everyday hero Michael Craftsman.

The aim is to creatively communicate the special bond that artisan business owners have with the Renault vehicles they use for their businesses and to showcase the performance of our LCVs.

Caroline Mechaï, Global Advertising & Media Director at Renault, says:

“This is an unprecedented initiative for a Renault LCV. The intention is to give Trafic a more dynamic image and reach out to a broader audience than simply business users.”

The All-New Renault Trafic went on sale in the UK in the summer with a choice of bodystyles – Short Wheel Base and Long Wheel Base – a choice of roof types, a range of four efficient diesel engines and a choice of three trim levels.  All-New Trafic is priced from £18,245 (ex VAT) and is available for customer deliveries now.

Watch the video here:

Infrastructure firm marks UK launch with Mercedes-Benz Citan fleet

Brand Energy & Infrastruture Services Mercedes vansI’ve remarked on the Mercedes-Benz Citan’s successful UK launch before, and this progress appears to be continuing with a 152-van order from Brand Energy & Infrastructure Services, which marked its UK launch by placing the biggest single order yet for Mercedes-Benz Citan small vans.

The company is now achieving valuable fuel savings after commissioning 152 Citan 109 CDIs. They were supplied, along with 23 Mercedes-Benz Sprinter 313 CDI chassis cabs, by Dealer S & B Commercials and are the subject of a LeasePlan contract hire agreement.

The new company was formed late last year, through the merger of two businesses, Brand Energy & Infrastructure Services and Harsco Infrastructure. Both were based in the United States but operated on a global scale.

Although the Brand name is new to the UK, Harsco Infrastructure was well established in this country and had local roots dating back to 1919. Part of the group is a company called SGB Scaffolding, which also enjoys a high profile in Britain – SGB continues to trade, but does so now as part of the new company.

The company has a UK head office in Tamworth, Staffordshire, from which it manages a network of 11, strategically located depots. Most of its new Citans wear the SGB name, although 25 are in Brand colours. All are Extra-long Dualiner models with second rows of seats, and are used primarily to transport scaffolders and other operatives, together with their tools, to and from job sites.

On arrival at the ports of Killingholme and Purfleet the Citans were liveried, ply-lined and fitted by Mercedes-Benz technicians with special, top-hinged bulkheads designed by Brand’s UK Transport Manager John McKeever and his team. When deployed the bulkhead provides additional safety for staff – but when load carrying capacity is the priority, it can be folded out of the way, along with the rear, three-seat bench, to maximise the space available for cargo.

The 3.5-tonne Sprinters are fitted with dropside bodies by Bevan Group, of Halesowen, West Midlands. As with the Citans they are in a combination of SGB and Brand liveries, and are used to carry scaffolding required for small jobs, as well as for other light haulage duties.

Mr McKeever, who held the same position with Harsco, has specified all of the new Mercedes-Benz vehicles with limiters that restrict their top speeds to 62 mph. This, coupled with the inherent fuel efficiency of their diesel engines – 90 hp in the case of the Citan, 129 hp for the Sprinter – has led to a significant improvement in economy.

“Some of the Citans are returning as much as 62 mpg, which represents a 12 mpg improvement over the light vans we were running previously,” he says. “The cost savings are obvious but more importantly, we’re a ‘green’ company and the reduction in emissions supports our environmental profile.”

Under the LeasePlan agreement each vehicle is contracted to cover 30,000 miles a year, with maintenance and repairs being undertaken by the most conveniently located Mercedes-Benz Dealers.

In an echo of my recent post on the importance of brands in the van market, Mr McKeever continues:

“We’ve always run Mercedes-Benz trucks and vans, so I’m a firm advocate of their quality and have strong contacts with the manufacturer. We have married every one of our depots with a local dealer and most of the work will be carried out through the night, so there’s no disruption to our operation.

“Should the worst happen, we’ve been given a guaranteed maximum emergency assistance call out time of 59 minutes, so we’ll be looking to the dealers to live up to this promise.”

 

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Citroën injects £2m to boost availability of van conversions

Citroen Relay conversionsI’ve written about Citroën and other manufacturers‘ van conversion ranges a number of times over recent years.

Being able to order a van — such as a luton or tipper — and take delivery of it from your local dealer means that small businesses can avoid the hassle of arranging third-party conversions and don’t have to worry about new EU type approval requirements.

However, there’s still that pesky lead time — the van has to be built, and then converted (usually by a third party contracted to the manufacturer) before the customer can take delivery.

It’s not exactly like buying from stock.

Citroën is well aware of SMEs’ need for timely availability and is taking steps to increase the stock of ready-built conversions across its UK dealer network by investing £2.4m in a further 100 ready-bodied Relay vans.

These models will join the new LCV stock already held across the unique Citroën Business Centre network from September onwards, and will include:

  • 40 x New Relay 35 L2 HDi 130 6-speed manual Tipmaster-bodied Tippers @ £23,735 + VAT & delivery
  • 30 x New Relay 35 L3 HDi 130 6-speed manual Ingimex-bodied Dropside trucks@£22,440 + VAT & delivery
  • 30 x New Relay 35 L3 HDi 130 6-speed manual Buckstone-bodied Luton vans @ £24,970 + VAT & delivery

All of these ready-bodied Relay models are covered by Citroën’s 2 year/unlimited mileage or 3 year/100,000 mile factory warranty for both the chassis and the conversion bodywork — another bonus of manufacturer-backed conversions.

Badge prestige isn’t just for car owners: it’s important in the LCV sector, too

According to a recent Fleet News article, CAP residual price data show that buyers will pay up to 7.5% more for a Citroen Nemo than a Peugeot Bipper — even though the two are simply rebadged versions of the same van.

According to CAP, it’s a similar story with the Mercedes-Benz Citan, which can command used prices of up to 20% more than its sibling, the Renault Kangoo.

Celtic Manor Mercedes fleet

The prestige of the Mercedes-Benz brand complements Celtic Manor’s five-star ethos in a way that few others could, according to the company.

Given fleets’ must of necessity focus on minimising the total cost of ownership, this would seem to mean — broadly speaking — that manufacturers with weaker residual values must sell their vans for less, if they are to be competitive on cost terms.

Even this isn’t enough, however, as many buyers would prefer the status offered by prestige brands such as Mercedes and Volkswagen, and aren’t bothered about the additional upfront cost, as they are confident they will recoup it through potential reliability savings (even if these are illusory) and, more tangibly, through stronger residual values.

This phenomenon was nicely illustrated by a press release which dropped into my inbox today.

The Celtic Manor Resort, near Newport, in Wales, is a 2,000 acre golf, spa and hotel complex that prides itself on delivering a true five star service. Celtic Manor was the first Welsh venue to host golf’s prestigious Ryder Cup, and this year it will play host to the 2014 NATO Summit.

The size of the estate means that a minibus service is required to transport guests between locations — and the estate’s minibus fleet is expected to reflect its five-star ethos, as Transport Manager Tim Fosdick explains:

“Celtic Manor is a five-star venue, so naturally we want to operate five-star vehicles that reflect and complement our own brand image – when it comes to light commercial vehicles that can only mean Mercedes-Benz.”

Celtic Manor has recently taken delivery of three 17-seat Sprinter 513 CDIs and a pair of nine-seat Vito 116 CDIs, all in factory-built Traveliner specification, and replace a previous Mercedes-Benz fleet. Although they will primarily operate on ‘local’ work, within the bounds of the estate, mileage and wear can be considerable, according to Mr Fosdick:

“Make no mistake, though, these are working vehicles and they will lead hard lives. Each is contracted to cover 40,000 miles per year and we have some very steep hills at Celtic Manor, which means a lot of gear changing and wear and tear on the driveline and brakes as we ferry golfers and diners around the various facilities.

“Previous experience has proved that the Mercedes-Benz Traveliner offers the build quality, engineering integrity and reliability to withstand this demanding regime, as well as being very economical to operate.”

And there you have it: brand matters in the LCV sector.

The Mercedes brand has been built up over more than 100 years, and it’s very hard to see how any of the firm’s peers will topple it in my lifetime.

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CV manufacturing down 25% in July as decline continues

UK commercial manufacturing output continued its long-running decline in July, with output down by 25% to 6,338 units, compared to 8,454 units in July 2013, according to the latest figures from the Society of Motor Manufacturers and Traders.

CV manufacturing July-13 July-14 % Change YTD-13 YTD-14 % Change
Total 8,454 6,338 -25.0% 57,118 43,798 -23.3%
Home 2,346 2,125 -9.4% 26,367 20,723 -21.4%
Export 6,108 4,213 -31.0% 30,751 23,075 -25.0%
% export 72.2% 66.5% 53.8% 52.7%

The falls reflect structural changes — a.k.a. downsizing and closures — in the UK CV manufacturing sector last year, which have not yet worked their way out of the comparative figures:

SMMT CV manufacturing July 2014

Graphs courtesy of SMMT (www.smmt.co.uk)

A comparison with June 2013 suggests that production has been fairly stable in recent months: 6,348 vehicles were produced in June, compared to 6,338 in July.

Sounding ever-so-slightly like a stuck record, SMMT chief executive Mike Hawes said:

“UK commercial vehicle production fell by a quarter over last July, continuing the trend seen over the last year.

With the effects of the 2013 restructuring still evident, as well as the spike in truck registrations towards the end of last year, this was to be expected. The coming months should provide more optimism, however, with European demand showing sustained improvement.”

The decline seems to have bottomed out, based on month-by-month figures, but the long-term decline in CV manufacturing output is pretty scary — down from around 225,000 per year before the financial crisis to less than 100,000, today.

MC Rental Isuzu ‘branded’ in historic City of London ceremony

Isuzu being branded at Cart Making ceremony

The Isuzu Urban 7.5t rigid being branded at the City of London cart making ceremony.

One of the latest Euro VI Isuzu Urban 7.5t rigids was ‘branded’ at this year’s annual historic ‘Cart Marking’ ceremony in the City of London.

Cart Marking is a multi-vehicle parade and vehicle drive-past, in the presence of the Rt Hon Mayor of London, the Sheriff of London and other city officers.

Selected vehicles, representing the history of transport, are branded with a red-hot iron on a wooden plaque. Each plaque carries a unique vehicle number and the Carmen Arms. The ceremony acts as a reminder of centuries of service by transport organisations to the City of London.

According to Keith Child, marketing director at Isuzu Truck UK:

“The Cart Marking ceremony is a prestigious annual event within the City of London calendar and, once again, Isuzu Truck has played an active role in this event, always featuring a latest specification Isuzu that will operate within the London area.”

In the livery of long-time Isuzu customer MC Truck & Bus (which offers daily van rental), the Isuzu truck taking part in the Cart Marking ceremony was one of the first of the new Isuzu Urban N75.150 rigids recently launched by Isuzu as part of its new 2014 Euro VI product portfolio.

The Isuzu Urban 7.5t 4×2 rigid featured Isuzu’s latest Euro VI, four-cylinder turbocharged and intercooled 3.0 litre diesel engine, producing 150PS, matched to Isuzu’s popular Easyshift automated gearbox.  The vehicle was also fitted with a standard curtainsided body.

The Isuzu 7.5 tonne truck range for 2014, of which the Urban model is a key part, is renowned for reliability and durability as well as good payload and performance. The new Euro VI Isuzu Urban is ideal for payload critical, stop-start, local distribution operations. It offers market-leading payload capacity, good fuel economy, easy cross-cab access, reliability and durability. The trucks are popular with customers in small, niche businesses as well as large blue-chip, household-name fleets.

Sold #2: Practical Car and Van Rental changes hands

Practical Car and Van Rental has been sold, according to a report on the Business Car website.

The website reported that Practical, which has 136 UK hire outlets and a total of 3,000 vehicles, has been purchased by a UK firm called Tudor Holdings, which also owns a Kent and Sussex-based firm called Kent Auto Panels, a car dealership group.

The deal is the second sales of a large independent vehicle hire group to be announced this week — on Wednesday, I reported on the sale of Burnt Tree Commercial Vehicle Rental to Enterprise, a deal that will create a combined fleet of more than 25,000 commercial vehicles.

In both cases, the amounts paid for the acquisitions have not been disclosed, as both deals were between two privately-held companies.